MUMBAI: Zomato has elevated its platform charges, a cost levied on prospects as a part of meals supply orders, to Rs 5, in accordance to data accessible on the corporate’s app. Zomato didn’t reply to queries.
With customers changing into extra comfy with on-line procuring and keen to pay a premium for the comfort of doorstep deliveries that platforms supply, firms are capitalising on the chance by levying extra costs like platform charges and shoring up their revenues per order.Zomato, which first began levying platform charges in Aug 2023, had initially been charging Rs 2 per order.
Its rival Swiggy additionally costs a platform fee of Rs 5 on meals supply orders.
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With customers changing into extra comfy with on-line procuring and keen to pay a premium for the comfort of doorstep deliveries that platforms supply, firms are capitalising on the chance by levying extra costs like platform charges and shoring up their revenues per order.Zomato, which first began levying platform charges in Aug 2023, had initially been charging Rs 2 per order.
Its rival Swiggy additionally costs a platform fee of Rs 5 on meals supply orders.
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