NHAI stated that every one National Highway toll plazas function on ICD 2.5 protocol which supplies real-time tag standing. Therefore, customers can recharge their Fastag anytime.
New Fastag Rules 2025: NHAI has issued a clarification concerning the new FASTag Rules 2025, saying customers can recharge any time earlier than crossing a toll plaza. The clarification comes after a number of reported urged declining transactions on FASTags which aren’t lively for greater than 60 minutes previous to learn time and as much as 10 minutes after learn time. NHAI stated that every one National Highway toll plazas function on ICD 2.5 protocol which supplies real-time tag standing. Therefore, customers can recharge their Fastag anytime.
“The Circular No NPCI/2024-25/NETC/004A, dated 28.01.2025 issued by National Payments Corporation of India (NPCI) has no impact on FASTag customer experience,” it stated. It added that the round by NPCI was to facilitate the decision of disputes between the acquirer financial institution and issuer financial institution on FASTag standing whereas car crosses Toll Plazas. “The Circular also aims to ensure that the FASTag transactions are created within reasonable time of vehicle passing a Toll Plaza so that customers are not harassed by late transactions,” it stated.
Link FASTag pockets to UPI
NHai urged FASTag customers to hyperlink their FASTag pockets to UPI/Current/Saving Accounts below the auto-recharge setting to eradicate the necessity for guide recharges. Customers can proceed to recharge their FASTag any time earlier than reaching the toll, utilizing a wide range of cost channels similar to UPI, web banking, and extra. NHAI additional added that some toll plazas on State Highways are nonetheless on ICD 2.4 protocol which wants common updates of Tag standing. It is being deliberate to shift all such Toll plazas to ICD 2.5 protocol, shortly.
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