Chandelier crash ruins Mumbai resident’s marriage ceremony, luxury hotel asked to pay Rs…

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When Dias identified these points, Marriott allegedly provided to refund Rs 1 lakh however she didn’t settle for it. She then issued authorized notices and sought a refund of the whole quantity paid to Marriott.

The District Consumer Disputes Redressal Commission handed an ex-parte order and located the JW Marriott hotel at Sahar in Mumbai “guilty of deficiency in service”. It directed the hotel to pay Rs 2.7 lakhs to a Mumbai resident.

The grievance was registered by Kimberley Dias, a resident of Dadar, who acknowledged in her grievance that in October 2021 she, alongside along with her fiance, booked the Grand Ballroom at JW Marriott for his or her marriage ceremony on January 2, 2022. She had an bill for a similar the place it might be seen that she paid Rs 7,25,847 to Marriott.

A serious incident occurred within the Grand Ballroom on her marriage ceremony day the place a chandelier fell from the ceiling and crashed on the ground. Dias revealed that the incident was terrifying and whereas not many individuals acquired injured, her brother was. Dias additionally complained that there have been points with the room and a scarcity of correct association. 

When Dias identified these points, Marriott allegedly provided to refund Rs 1 lakh however she didn’t settle for it. She then issued authorized notices and sought a refund of the whole quantity paid to Marriott.

The hotel didn’t contest the case or seem when the Commission issued a discover to Marriott. 

The Commission then reviewed Dias’s e mail with the hotel and accepted that Marriott had “admitted its liability.” The Commission concluded that Marriott “has committed and is guilty of deficiency in service.”

The Commission dominated that Dias was “entitled to her claim, but partly.” 

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Nilesh Desai
Nilesh Desaihttps://www.TheNileshDesai.com
The Hindu Patrika is founded in 2016 by Mr. Nilesh Desai. This website is providing news and information mainly related to Hinduism. We appreciate if you send News, information or suggestion.

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