Centre orders probe into ride-hailing apps over alleged price discrimination

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The probe follows media stories highlighting price disparities between cellular platforms for a similar journey.

Consumer safety watchdog CCPA will examine ride-hailing apps for allegedly charging completely different fares for similar rides on Android and Apple gadgets, Consumer Affairs Minister Pralhad Joshi mentioned on Thursday.

“This prima facie looks like unfair trade practice,” Joshi wrote on X, previously Twitter, calling it a “blatant disregard” for customers’ proper to transparency. The Central Consumer Protection Authority (CCPA) has been directed to conduct an in depth inquiry and submit a report on the earliest.

The investigation will prolong to different sectors together with meals supply and ticket reserving apps. “Zero tolerance for consumer exploitation!” Joshi added. The probe follows media stories highlighting price disparities between cellular platforms for a similar journey.

(Except for the headline, this story has not been edited by DNA employees and is revealed from PTI)

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