(*3*)
MUMBAI: Tata Power has launched a completely digitalised method that completes the method of latest electrical energy connection in seven days, a senior official mentioned on Tuesday.
“This innovative, user-friendly approach, accessible through the online customer portal by submitting just three documents – application form, identity proof and ownership proof eliminates the hassle of paperwork, making it easier and faster for customers to get a new connection,” he mentioned.
“To maintain complete transparency, post submission of application form, site visit is carried out and an estimate is issued to consumers which includes application charges, service connection charges and security deposit. Secure online payment options are available to pay the charges. Once verification and payment processing are complete, a Tata Power engineer will visit the premises within seven days to establish the new connection,” he mentioned.
(*7*) adoption of the company’s choices is enabled by means of user-friendly choices just like the ‘My Tata Power Mobile App, the Customer Portal , WhatsApp, the official added.
“This innovative, user-friendly approach, accessible through the online customer portal by submitting just three documents – application form, identity proof and ownership proof eliminates the hassle of paperwork, making it easier and faster for customers to get a new connection,” he mentioned.
“To maintain complete transparency, post submission of application form, site visit is carried out and an estimate is issued to consumers which includes application charges, service connection charges and security deposit. Secure online payment options are available to pay the charges. Once verification and payment processing are complete, a Tata Power engineer will visit the premises within seven days to establish the new connection,” he mentioned.
(*7*) adoption of the company’s choices is enabled by means of user-friendly choices just like the ‘My Tata Power Mobile App, the Customer Portal , WhatsApp, the official added.
