HDFC Bank customers take notice! Downtime of over 13 hours scheduled next week; ATM, net banking, UPI services to be impacted – check list

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HDFC Bank customers take notice of upcoming downtime for vital services! HDFC Bank has notified its customers by way of e mail a few forthcoming system improve geared toward enhancing their banking expertise. The improve is anticipated to enhance efficiency pace, improve the capability to deal with excessive visitors, and increase total reliability.
However, the scheduled downtime signifies that a number of vital services of HDFC Bank will be hit.The downtime is about for Saturday, thirteenth July 2024. It will start at 3:00 AM and is anticipated to be accomplished by 4:30 PM on the identical day.
In the e-mail, HDFC Bank acknowledged, “We have scheduled this upgrade on a second Saturday, a bank holiday, to minimize inconvenience. Yet, we advise you to plan your banking activities in advance and appreciate your cooperation as we enhance our systems to serve you better.” The financial institution has chosen this particular date to guarantee minimal disruption to its customers’ banking actions.

HDFC Bank Downtime: What Services Will Be Impacted?

HDFC Bank has introduced that sure services will be briefly unavailable for its account holders throughout particular time intervals, in accordance to an ET report.

Time 3:00AM to 3:45 AM 3:45 AM to 9:30 AM 9:30 AM to 12:45 PM 12:45 PM to 4:30 PM
NetBanking & Mobile Banking Not Available Not Available Not Available Not Available
UPI Not Available Available Not Available Available
ATM & Debit Cards Available with Restricted Limits* Available Available with Restricted Limits* Available
Other Fund Transfer Modes** Not Available Not Available Not Available Not Available
Credit Cards Available# Available Available# Available
Prepaid Forex Cards & INR Cards Available@ Available Available@ Available

* As per limits set for every card variant
** IMPS, NEFT, RTGS, HDFC Bank A/c to A/c on-line switch or Branch switch
# Available for card utilization. Card compensation by way of UPI & NetBanking not obtainable, compensation by way of Debit Card obtainable with restricted limits
@ Available for card utilization. Loading by way of UPI & NetBanking not obtainable, Loading by way of Debit Card obtainable with restricted limits
Some service disruptions will happen from 3:00 AM to 3:45 AM after which once more from 9:30 AM to 12:45 PM. During these durations, customers won’t be ready to entry the next UPI services:
· Send and obtain cash
· Merchant cost (QR or on-line)
· Balance enquiry
· Set or change pin
To decrease any inconvenience brought on by these service interruptions, HDFC Bank has supplied some useful ideas for its customers. They advise account holders to withdraw ample funds upfront, earlier than 7:30 PM on Friday, twelfth July 2024. Additionally, customers are inspired to plan all their fund transfers forward of time to keep away from any difficulties throughout the service downtime.

HDFC Bank Downtime: Available Services

HDFC Bank customers can withdraw money from any ATM utilizing their HDFC Bank debit card (topic to a restricted restrict) or bank card. They may also make purchases at shops utilizing their debit card (with a restricted restrict) or bank card on swipe machines.
Online procuring stays uninterrupted, as customers can use their HDFC Bank debit card (up to a restricted restrict) and bank card, together with by means of PayZapp, for seamless transactions. UPI services will be obtainable, besides for brief durations on Saturday, thirteenth July 2024, from 3:00 AM to 3:45 AM and 9:30 AM to 12:45 PM.

AVAILABLE SERVICES DETAILS
Cash Withdrawal: Debit and Credit Cards You can proceed to withdraw money from any ATM utilizing your HDFC Bank debit card (up to a restricted restrict*) or bank card.
Shop & Pay: Debit Cards, Credit Cards and UPI At shops: You can proceed to use your HDFC Bank debit card (up to a restricted restrict*) or bank card on swipe machines.

Online: You could make seamless on-line purchases along with your HDFC Bank debit card (up to a restricted restrict*) & bank card, together with by means of PayZapp.

UPI: You can proceed to use the service. However, it’s going to be unavailable from 3:00 AM to 3:45 AM and from 9:30 AM to 12:45 PM on Saturday, thirteenth July 2024

*Please Note: The restricted restrict for Debit playing cards will be a mixed restrict for ATM Cash withdrawals, in-retailer transactions, Online transactions, and contactless transactions

Card Management You can proceed to hotlist your card, reset your PIN and carry out different card-associated actions.
Merchant Payments Merchants can proceed to obtain funds by way of playing cards, however updates to the account will be obtainable after the improve completion.

It is vital to notice that the restricted restrict for debit playing cards is a mixed restrict for ATM money withdrawals, in-retailer transactions, on-line transactions, and contactless transactions. Customers may also handle their playing cards, together with hotlisting, resetting PINs, and different associated actions.
Merchants can proceed to obtain funds by way of playing cards, though account updates will be obtainable solely after the improve is full. HDFC Bank account holders can use varied UPI services, resembling sending and receiving cash, making service provider funds (QR or on-line), checking balances, and setting or altering PINs, from 3:45 AM to 9:30 AM and 12:45 PM onwards.